WSOP FAQ — Answers to All Your Questions

Every piece of your information and every transaction at WSOP 256-bit SSL (TLS 1.3) Encryptionsecured. This means WSOP operates at the same security standard used by banks. Your name, phone number, password, and payment details are never sold or shared with any third party.

Your deposited funds are held in a separate trust account, completely isolated from WSOP's operating expenses — so your balance stays safe under any circumstances. For extra security, keep two-factor authentication (2FA) enabled: you'll receive a one-time OTP on your mobile at login, and no one can access your account without it.

To read more, Privacy Policy View.

WSOP offers two separate options:

1. Cooling Off (Temporary Break): Go to Account Settings → "Responsible Gaming" tab and choose a break of 24 hours, 7 days, or 30 days. During this period, you won't be able to log in or place bets. Your account will reactivate automatically once the break ends.

2. Permanent Closure (Account Deletion): Go to Account Settings → "Close Account". After submitting a permanent closure request, 72-hour takes effect. Withdraw your balance before closure, as accounts cannot be recovered once closed. For any issues, Help Center Let us know via Live Chat.

WSOP is fully available in Bangla. There are two ways to change the language:

Without logging in: Look for the language selector icon (🌐) at the bottom or top-right corner of the page. Select "Bengali (Bangladesh)" from the list. The change takes effect immediately.

While logged in: Go to your profile icon → "Settings" → "Language & Region" → select "Bengali (bn-BD)" → tap "Save". From that point on, the site will display in Bengali every time you log in. The same steps apply in the mobile app.

WSOP's loyalty program has a total of 5 Tiers available. Points are earned on every bet and determine your tier level:

Diamond members receive an exclusive birthday bonus, monthly free bets, and invitations to special events. Points-to-cash conversion rate: 100 points = ৳10. For more details, on the Rewards page available.

Signing up with WSOP takes just 2 minutes required. Information needed:

• Full Name: Enter your name exactly as it appears on your National ID.
• Mobile Number: Active Bangladeshi number (01XXXXXXXXX).
• Email address: A valid email address is required for OTP verification.
• Date of Birth: Must be 18 years of age or older.
• Password: At least 8 characters, including one number and one special character.

A photo of your National ID will be needed for KYC verification later — but not at the time of registration. KYC just needs to be completed before your first withdrawal. To start registering, Go Here।

Yes, the official WSOP mobile app is available on both Android and iOS.

Download on Android: Log in to the WSOP site → click the "App Download" link in the top menu or footer → the APK file will download. Before installing, go to your phone's Settings → Security → enable "Unknown sources". Tap the file to begin installation. The app size is approximately 38 MB।

Download on iPhone: Search "WSOP Betting" on the App Store, or follow the direct App Store link from our site. Requires iOS 13 or later.

The app offers extra features not available on the browser, including biometric login, faster betting, and push notifications. If you run into any issues during installation, Help Center Chat with us.

Consecutive 5 incorrect password attempts will cause WSOP to temporarily lock your account for security reasons. Here's what to do:

Quick way: On the login page, click "Forgot Password?" → enter your registered mobile number or email → you'll receive an OTP → set a new password. Lock Instantly will open.

If you don't receive the OTP: Check your spam folder and click the "Resend" button. If you still don't receive it, Help Center Let us know via live chat — after verifying your identity, our support team will typically Within 15 minutes to unlock your account.

To avoid this in the future, use a password manager and keep 2FA enabled.